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Feedback, comments and complaints
easyMarkets strives to offer the best level of customer support possible while adhering to regulatory requirements.
To achieve this goal, we need to hear from you. If you have any feedback please feel free to contact us at support@easymarkets.com.
If you have any complaints or concerns our customer support team is ready to help you. You can contact them here customer support.
In the case that customer service cannot assist you, you can file a complaint through our Compliance Officer.
You will receive a letter of acknowledgement, your case will be assigned to the appropriate team member to be investigated and settled.
For more information regarding the process download our Complaints Handling Policy
The Compliance Officer
easyMarkets
P.O. Box 53742
Limassol 3317
Cyprus
Tel: +357 25 828 899
Email: complaints@easymarkets.com
Full contact details here.
We accept Facebook chat requests
Monday-Friday 8:00-22:00 GMT +2GMT +3
We accept WhatsApp chat requests
Monday-Friday 8:00-22:00 GMT +2GMT +3
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If your enquiry is urgent you can chat with us here
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Hi! Welcome to easyMarkets. Just letting you know we're here if you have any questions or need some assistance, I hope you enjoy your stay.
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We accept WeChat requests
Monday-Friday 8:00-22:00 GMT +2GMT +3